Your privacy is important to us. This policy explains what information we collect from you, how we use it, and who we share it with, to ensure transparency in our operations.
1. Information We Collect
We collect the following personal information to process and fulfill your orders:
- Email Addresses: Used for order confirmations, shipping notifications, and customer service communication.
- Phone Numbers: Primarily used by the shipping carrier (USPS) for delivery issues, and by us only in case of urgent order issues.
- Physical Addresses: Required for the shipment of your physical orders.
2. How We Use Your Information
We use the information you provide exclusively for shipping and processing your orders. We do not use your personal information for marketing purposes, and we do not sell or rent it to any third parties.
3. Information We Share
We share your information only with the necessary third-party services that enable us to process your payment and deliver your order.
- Stripe: As our payment processor, Stripe receives the necessary information to securely process your payment.
- U.S. Postal Service (USPS): Your address and phone number are shared with USPS to ensure accurate and timely delivery of your package.
We do not use any other third-party services that collect or process your personal data.
4. Your Customer Rights under New York Law
Under New York law, specifically the Stop Hacks and Improve Electronic Data Security (SHIELD) Act, you have certain rights regarding your personal information. Since we only collect and share the minimum amount of data required for our services, these rights apply:
- The Right to Access: You have the right to request access to the personal data we hold about you.
- The Right to Delete: You can request the deletion of your personal information. We will comply, unless we need to retain the data for a legitimate business purpose, such as processing a refund or resolving a warranty claim.
- The Right to Correct: You have the right to have any inaccurate or incomplete data corrected.
- The Right to Data Portability: You can ask for a copy of your personal data in a structured, machine-readable format.
5. Contact Us
If you have any questions or concerns about this privacy policy or your personal data, you can contact us at Customer Support.